Never miss a pet owner’s call again.
24/7 AI receptionist support for veterinary clinics, animal hospitals, mobile vets, and specialist practices.
OzyVets answers calls, captures new client enquiries, collects pet details, summarises the reason for calling, and notifies your team so your staff can follow up faster.
AI Call Summary
New enquiryAnswer calls 24/7
Support callers during busy periods, after hours, weekends, and public holidays.
Capture pet details
Collect the caller’s name, phone, email, pet name, pet type, and reason for calling.
Notify your team
Send call summaries to your team by email, SMS, or CRM workflow.
Admin support only
The AI does not diagnose, treat, or provide veterinary medical advice.
A smoother call intake process for busy veterinary teams.
OzyVets helps your clinic capture the important details before your team follows up.
Pet owner calls
The AI receptionist answers with your clinic’s preferred greeting.
AI asks questions
It collects caller details, pet details, reason for calling, and urgency indicators.
Summary is created
The information is organised into a clear, easy-to-read call summary.
Your team follows up
Your team receives the enquiry and can decide the next best action.
Less missed calls. Cleaner intake. Faster follow-up.
Reception teams are often handling walk-ins, phone calls, appointment requests, emergencies, and admin at the same time. OzyVets gives your clinic another layer of support without replacing your human team.
- Capture new client enquiries even when the phone is busy.
- Collect structured details before your team calls back.
- Route urgent language to the appropriate next step.
- Keep your team updated with clear call summaries.
Practical AI receptionist features for veterinary businesses.
Designed to support enquiry capture, admin intake, and team notifications.
After-hours answering
Give callers a professional response outside your normal business hours.
New client intake
Collect new client details so your team has the information needed to follow up.
Appointment requests
Capture preferred appointment times and reason for booking.
Urgency flagging
Identify urgent wording and guide callers to the clinic’s approved next step.
CRM workflow
Send details into your CRM, pipeline, or lead management workflow.
Email and SMS alerts
Notify the right team members when a new enquiry is received.
See the call flow in action.
A natural intake conversation that gathers the details your team needs before following up.
Contact OzyVets
Simple plans for every practice size.
All plans include a dedicated phone number, 24/7 AI answering, and call forwarding.
Starter
AI Receptionist setup for one clinic
Basic call answering flow
Caller details capture
Enquiry summary
Internal email notification
CRM contact creation
Basic pipeline setup
Onboarding form
Testing before go-live
Only $295/month
Growth
Everything in Starter
Detailed AI call flow
Clinic-specific FAQs
After-hours instructions
Appointment/callback request handling
Booking calendar
Internal email notification
Internal SMS notification, if available
Only $495/month
Multi-Clinic
Everything in Growth
Multi-location support
Advanced AI call script
Custom call handling logic
Location-based enquiry handling
Escalation rules
Advanced CRM pipeline setup
Only $795/month
Built to support busy veterinary teams.
Configured around real front-desk pressure points, not generic call handling.
Veterinary-focused intake
Collect caller details, pet details, reason for calling, urgency level, and preferred follow-up.
No veterinary advice
OzyVets supports administration only. It does not diagnose, treat, or give medical recommendations.
After-hours capture
Help pet owners feel heard when your clinic is closed, your lines are busy, or staff are unavailable.
Clear call summaries
Every call is summarised so your team can understand the enquiry and decide the next action.
Customised workflow
Your greeting, business hours, questions, escalation rules, and notifications can be tailored.
Test before launch
Your team can review the AI receptionist experience internally before using it with real callers.
From planning to launch, your setup is handled step by step.
OzyVets is configured around your clinic’s greeting, opening hours, enquiry types, urgency rules, notification preferences, and follow-up process.
Workflow review
We review how your clinic handles calls, appointments, urgent enquiries, and follow-ups.
Custom script
We prepare an AI receptionist script using your clinic’s tone, questions, and escalation rules.
Internal testing
Your team can test the call flow, review summaries, and request adjustments.
Launch and refine
Once approved, the AI receptionist can go live with refinements based on enquiry patterns.
Frequently asked questions.
No. OzyVets is for administration and call intake only. It does not diagnose, treat, or provide medical recommendations.
Yes. It can answer calls outside business hours and capture details for your team to follow up.
Yes. The greeting, questions, call flow, urgency rules, and notifications can be tailored to your clinic.
Yes. OzyVets can send enquiry details into your CRM or lead management workflow where supported.
Ready to improve your clinic’s call handling?
Give pet owners a professional first response every time, even when your team is busy.
